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Need help? Let us know and we’ll get back to you within 24 hours. If you do not receive a response, please check your spam folder or resend your message.

    1. Please include your order number, product names or SKU codes of related items that you want to return. This is required for return or exchange.
    2. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. Please check your spam mailbox if you don’t see it.
    3. SKU codes can be found in your order confirmation email, or on the barcode sticker of the poly bags.
    4. Products need to be returned to the address that CUSTOMER SERVICE has provided. Please DO NOT use the address on the shipping slip.
    5. Currently hotline is only available in the US & CA.

    Email: [email protected]

    Phone CALL: +447897044922 (All Customers, Service in English Only)

    This website is jointly operated by Fashionpara Ltd

    Fashionpara Ltd is a Private Limited Company that was incorporated on 27/09/2021.

    The Fashionpara Ltd company number is 13645118 and the registered office address of this company is 71-75 Shelton Street, Covent Garden, Post Town:- London, Country:- United Kingdom, Post Code:- Wc2h 9jq and the origin country is United Kingdom.


    Note: The addresses above are not for returning service, if you wanna return a package, please contact our Customer Service for a return address.

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